Usage Guidelines

Please call the contact number provided at the bottom of the Happy Mom website or submit a consultation request through the inquiry page.

You can receive detailed information about the service through consultation with the director and decide on the services you would like.

After reviewing the contract, please submit the completed contract via email.

You can transfer the deposit payment via the Happy Mom bank account or through Venmo.

After selecting a carefully chosen postpartum caregiver, we arrange a phone call or meeting with the mother.

Service reservations are made after consultation with the director, and cancellations and refunds are possible under certain conditions.

The contract defines one week as five days, but in this case, since the work continues without breaks for a full week, working for 15 days actually amounts to performing the labor of three weeks.

Especially during the live-in service period, if there are frequent nighttime feedings, postpartum caregivers take a rest for about 3 hours between lunch and dinner.

You can make a service reservation through consultation with the director.

You can directly pay the caregiver on a weekly basis for the service fee.

If you use the service in a different state, you will be responsible for covering the round-trip airfare costs.

If you cancel the contract without a valid reason, there will be no refund. However, in the case of miscarriage or stillbirth, a full refund will be provided. Please refer to the contract for details.

If the reservation is canceled due to the caregiver’s health or personal reasons, we will refund the reservation deposit or assign another caregiver.

To extend the service, please apply at least one week in advance and make an additional reservation deposit.

Service will be suspended in case of insults, authoritative interference from family members, demands for medical procedures, or if continued service provision becomes difficult due to excessive household chores.

The basic family composition includes the mother, newborn, and husband. Additional family members will incur extra charges.

It continues from the specified date until terminated by either party with prior notice.

If there are allergies or health issues related to the child, you must inform the service provider.

The duties and responsibilities of the service provider include meal preparation and serving, childcare, night care, laundry and cleaning tailored to the child’s needs, and maternal care services.

The standard working hours for service providers are defined as follows:

• Live-in Service: The service is provided from 9:00 AM to 9:00 AM the following day, including a 3-hour rest period each day. This constitutes a ‘1-week’ service period, equivalent to 5 days per week. On the 5th day, the nanny will finish work at 6:00 PM.

  Example: If the service period begins on Monday, the nanny will finish work at 6:00 PM on Friday. If the service period begins on Tuesday, the nanny will finish work at 6:00 PM on Saturday.

• Commute Service: From Monday to Friday, from 9:00 AM to 6:00 PM, including a 1-hour rest period per day.
• Long-distance Service: The service period for long-distance assignments is defined as a consecutive 7 days, without standard holidays.

During working hours, postpartum caregivers do not drive. Especially when frequent nighttime feedings occur during the residency period, approximately 3 hours of sleep between lunch and dinner is needed for adequate rest and effective job performance.

Commute: Providing babysitting services at the child’s home from 9 AM to 6 PM (Monday to Friday)

Live-in: Providing babysitting (babysitter) services while residing in the child’s home (Monday to Friday)